Booking terms

This website is currently a demo. The request form does not send any data, so no booking can be made through it yet. Bookings are made with a manager by email or phone.

1. Who we are

Livnko Live Cruise is operated by Livnko Maritime Bookings UAB, company registration number 306789123. Registered office: Livnko Maritime Bookings UAB, Gedimino pr. 20, LT-01103 Vilnius, Lithuania. Phone: +370 5 212 3456. Email: [email protected]. Complaints: [email protected].

2. Requests and bookings

A request sent through this website is not a booking. A booking exists only after a manager has confirmed the details with you in writing and you have paid under option A or option B in section 4. Tickets are issued after that.

3. Prices and what is included

• Prices are fixed, per person, in USD, and the same for all sailings: cruise ticket $579 (inside), $729 (ocean view), $949 (balcony).
• The cruise + casino ticket is the cruise price plus a casino fee of $139 per person: $718, $868 or $1,088.
• Included: cabin accommodation for 5 nights, meals according to the cruise programme, basic transfers where stated in your booking confirmation, port fees, and all live shows and entertainment on board except the casino.
• Not included: shore excursions, extra transfers, tips, alcohol, Wi-Fi, travel insurance and visas. Casino entry is included only in the cruise + casino ticket; chips and stakes are never included.
• All five nights are spent on board. There are no hotel stays on this cruise.

4. Payment

• Payment methods: bank card (Visa, Mastercard) or bank transfer. In some cases, PayPal, Apple Pay or Google Pay can also be used.
• Option A, full payment: the full price within 3 working days after booking.
• Option B, deposit: 30% of the price at booking, and the balance 30 days before departure.
• For bookings made less than 30 days before departure, only option A applies.
• No payment is taken on this website.

5. Age rules and minors

• Guests under 16 can travel only with a parent or guardian.
• Guests aged 16 or 17 can travel alone with written consent from a parent or guardian.
• Alcohol and the casino are strictly off limits for guests under 18.

6. Casino tickets

• Casino tickets are only for guests aged 18 or older. Age and photo ID are checked at the casino door. Staff may refuse entry to anyone who cannot show valid ID.
• A cruise-only ticket does not include casino entry. Casino tickets are sold only before departure and cannot be bought or added on board.
• Casino tickets are limited to 200 per sailing, and no more than 150 guests can be in the casino at one time.
• The casino ticket covers entry only. Chips and stakes are not included.
• If your age cannot be proved, or casino entry is refused, the casino fee ($139 per person) is refunded in full within 5 working days.
• You can ask staff to block your casino entry for the rest of the cruise at any time.

7. Cancellation by you

• More than 60 days before departure: full refund minus a 5% administration fee.
• 30 to 60 days before departure: 30% of the price is retained.
• Less than 30 days before departure: 70% to 100% of the price is retained.

Send cancellations in writing to [email protected].

8. Cancellation or changes by us

If we cancel the cruise, or make a material change to the route through our own fault, we offer you either an alternative cruise of equal value or a full refund within 14 days. No compensation above the amount paid is provided, unless the consumer law of your country requires it.

Port times are local and can change because of weather or port instructions.

9. Passports and visas

Every passenger needs a valid passport that expires no earlier than 6 months after the return date. Passengers arrange visas, entry permits and other documents themselves. We are not liable if entry is refused because documents are missing. Check the current entry requirements for the USA, the Bahamas and Mexico on the official websites of their consulates no later than 30 days before departure.

10. Liability

We are not liable for indirect losses, lost profit or moral damage. Our liability is limited to the amount you paid for the specific booking, except in cases of intent or gross negligence.

11. Complaints

Send complaints to [email protected]. Please include your name, sailing date and booking details.

12. Governing law

These terms are governed by Lithuanian law. Disputes are heard by the Vilnius Regional Court.

See also the privacy policy and responsible gaming.