FAQ

Only guests aged 18 or older who hold a cruise + casino ticket. Staff check age and photo ID at the casino door. If you answer "No" to the age question on the tickets page, no casino ticket can be requested. If your age cannot be proved, or casino entry is refused, the casino fee ($139 per person) is refunded in full within 5 working days.

Yes, with conditions. Guests under 16 can travel only with a parent or guardian. Guests aged 16 or 17 can travel alone with written consent from a parent or guardian. Alcohol and the casino are strictly off limits for everyone under 18.

No. Casino tickets are sold only before departure and cannot be bought or added on the ship. A cruise-only ticket never includes casino entry.

200 casino tickets per sailing. No more than 150 guests can be in the casino at one time; when it is full, entry waits until someone leaves.

Yes. Prices are per person in USD and the same on all three sailings: cruise ticket $579 / $729 / $949 (inside / ocean view / balcony), cruise + casino ticket $718 / $868 / $1,088. All nights are on board, so there are no hotel costs.

Cabin accommodation for 5 nights, meals according to the cruise programme, basic transfers where stated in your booking confirmation, port fees and all live entertainment on board. Not included: shore excursions, extra transfers, tips, alcohol, Wi-Fi, travel insurance and visas.

No. The port days in Nassau and Cozumel are part of the route, but shore excursions, such as reef snorkeling in Cozumel, cost extra. Your manager tells you what is available and what it costs before you pay.

You do not pay on this website. After a manager confirms your booking, you choose one of two options. Option A: pay the full price within 3 working days after booking. Option B: pay a 30% deposit at booking and the balance 30 days before departure. If you book less than 30 days before departure, only option A applies. You can pay by bank card (Visa, Mastercard) or bank transfer; in some cases PayPal, Apple Pay or Google Pay can also be used.

More than 60 days before departure you get a full refund minus a 5% administration fee. From 30 to 60 days, 30% of the price is retained. Less than 30 days before departure, 70% to 100% is retained. See the booking terms.

A valid passport that expires no earlier than 6 months after the return date, plus any visas or entry permits for the USA, the Bahamas and Mexico. You arrange these yourself; check the consulates' official websites no later than 30 days before departure.

After you send a request, a manager contacts you by email or phone to confirm names, cabin, date and payment. Managers work 08:00–17:00 EET (Vilnius time). You can also write to [email protected] or call +370 5 212 3456. Note: the request form on this site is currently a demo and does not send anything yet.

See responsible gaming for warning signs and free helplines. On board, you can ask casino staff to block your entry for the rest of the cruise at any time.